All Rights Reserved. Please contact the moderators of this subreddit if you have any questions or concerns. What's the least amount of exercise we can get away with? Bars, restaurants, and clubs required spending at least $50, so trying to plan a fun night out always boiled down to Can I afford this? Then I found a way to sustain my lifestyle of bar hopping, morning matcha lattes, and even a trip to Tokyo: selling my clothes on Depop. She is not alone - 14 other users have told BBC News that their Depop accounts have been hacked in recent months. You can get the balance on your PayPal transferred to your bank account instantly with a small fee to cover that depop limited payment if you need to. "We will continue to remind our community about the importance of account security and updating their passwords.". Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. I know it's negligible but if what's the reason that this happened. Then, I remembered that I had logged on to my partners phone on my account but it was somehow connected to his Paypal. Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). They will email you once an agent is available so make sure to have your email notification on. For the everyday, casual clothing I wanted to sell, Depop is the most user-friendly platform I found. If you need to ship your Xbox, whether because you're selling online, moving, or gifting, you may be wondering how you can ship it and what is the cheapest way to do it. Press question mark to learn the rest of the keyboard shortcuts. For some users, trust in the company has been dented. Creating unique looks, new trends and making new from old. Congratulations! Its a marketplace that allows space for personal expression, culture, and communityone that Short has successfully tapped into and subsequently helps drive her sales. Do you want to sell on Depop but dont have the time? Depop suggests that you do not ship your item until you receive the payment. Verify your information with Paypal (banks, cards, email, etc). Once the shopper has landed on your product page and looked at the photos/video of your product, the next thing they will look at is the description of your item. Depop has started resetting passwords for some 12 million users that have not changed them in over a year and told the BBC it had sent reminders to a similar number to make sure their log-in details are unique. Or, do you have a collection of handmade products that you'd like to start selling? Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Simply take four photos of your item in natural sunlight to make a huge improvement on the quality of your images. We would stay away from doing something like this it is risky for both your Depop account and your payment. Heres a video that explains the process: On the other hand, if you dont agree to a refund, then the buyer can open a dispute against you directly with PayPal by following the steps here. When they updated to extra-small I didnt bother to go back to update my older listings. If you need tips with a step-by-step guide, check out our post below. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. So, to avoid refunds, always describe your items fully in your product description. Sustainability; Blog; About; Sell on Depop; Jobs; News . Just make sure to do your diligence and follow all the steps required by Paypal. Connect your Depop account to the Paypal account you will be using. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. 2023 Wirecutter, Inc., A New York Times Company, How to Sell and Buy Secondhand Things Online Without Getting Scammed. The platform charges a 10% flat-rate fee (PDF) on all items soldI like that its straightforward and that its a small percentage compared with other options. The ability to ship up to 15.99 ozs for a $5.05 label will enable you to ship jean shorts, t-shirts, and even some lightweight sweaters. When it comes to shopping online for secondhand stuff, even on sites that have buyer and seller protections, the onus largely falls on you to protect yourself. Depop was founded by Simon Beckerman in 2011 as a social network where readers of PIG magazine could buy items from the young creatives featured in the magazine. Rewriting the rules and succeeding on their own terms these are the people who power Depop, and supporting them is our top priority. From launching their own brands to building vintage resale businesses. Starting a business can often be expensive. BUT if i sell the same $10 shirt (free ship) and a buyer pays with Paypal, my take home ends up being around $7 because i get charged from the fees AND Depop Limited, The example above is not an actual transaction , i just wanted to simplify what has been going on with my purchases. Use the depop fee calculator to make sure you have your desired profit. I feel like im doing something wrong or not understanding? So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Fee Breakdown: - 10% Depop fee A collective of individuals who inspire and grow with their evolving style and values. Depop took the listing down within 12 hours and reset her password, but Ms Goold says such incidents are becoming commonplace. You can either agree to the refund, or not agree. If you have done everything you can and followed all the steps and possibilities mentioned here but still have payment issues, you will need to get in touch with Depop. Then disclose the condition, the size, and the measurements of the model, and mention if youre offering free shipping (this can be a selling point, but if you plan to charge for shipping, Sky says not to advertise it, as shipping costs can discourage potential buyers from even taking a look). When it comes to print-on-demand service providers, we recommend Printful and Printify. Below is a simple chart that shows how it works. This content may be old or outdated. Please make sure you've read the community rules, and that your post follows our posting guidelines. You can always consider changing vendors like Fed Ex and UPS, however, when I checked these rates in the past, there were not as economical for First Class USPS shipping. Step 5: Enter your First name, last name, billing address, and tap on Next. More about shipping internationally later, however, if I wanted to process shipping online to me that just extra steps and since time is money I try to forgo these extra steps. Step 3: Fill out the basic details and then click on Next. Here are their restrictions: When it comes to shipping on Depop, you must first decide on the shipping and fulfillment option. What You Need to Know Before Selling on Depop. Press J to jump to the feed. Why Etsy dropped $1.6 billion on Depop. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. You have two options as a seller before you actually give the refund. Why Alex Murdaugh was spared the death penalty, Why Trudeau is facing calls for a public inquiry, The shocking legacy of the Dutch 'Hunger Winter', Why half of India's urban women stay at home. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. It should have no effect on the deliverability of your packages. Even when your product doesn't get sold, you wouldn't have to pay for anything. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. So, in order to sell on Depop, you will need a PayPal account to connect to Depop. True story, I wasnt aware of this and I actually had a package returned because I was shipping a pair of thigh high boots as pictured and I didnt want to risk creasing so I shipped in an extra-large box and the counter service took the box but it was later returned back to my address while I was out of town (ouch!!) Your Depop username @username. With shipping and complicated seller fees, it felt like a chore. Step 4: Link to your social media account and tap on Next. It's a pain, I hate PayPal payments. I find that shipping with Depop is not too expensive and that their shipping tiers (extra-small, small, medium, large, extra-large) are reasonably priced. I am a bot, and this action was performed automatically. Selling something on any new platform can seem confusing and overwhelming, but dont be discouraged. Ready to get started? "Weak passwords and the use of the same password across multiple accounts is the greatest source of account takeover, which is why we have initiated a campaign in the second half of 2020 to force some users to strengthen their passwords and to remind others of the importance of strong and unique passwords," says Depop's chief operating officer Dominic Rose. However, using Poshmark comes with high seller fees. this is how it will work: Please note, that the PayPal fee is NOT included in the $17.75 total in the example. Sorry for the massive post but I'm panicking a lot, 300 is a lot for a student to get scammed out of!! The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. By browsing this website, you consent to the use of cookies. After realising that Depop needed a selling function, Simon re-envisioned the app as a marketplace and a mobile space where you can see what your friends and the people youre inspired by are liking, buying and selling. Read Next: How to Ship on Your Own on Depop. Thats it, youve completed the first step! So I shipped the item out yesterday and it's currently on the way but now it says on my bank activity that depop limited got declined because I didn't have the amount needed in my bank account. Paypal will in fact send you an email saying the payment from your buyer is on a temporary hold. Advice, staff picks, mythbusting, and more. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. I had heard of Poshmark mainly due to its popularity, whichat least in theoryshould make it easier to draw eyeballs and make sales. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. Emily Goold, 21, a journalism student in Tewkesbury, was scared when her account was hacked and a fraudster posted a listing for a 350 jacket. Then, tap on 'Set up your shop'. A sub for discussing all things Depop. Apr-22-2015 12:43 PM. She then received a message from a stranger on Instagram, alerting her to the fact that her account had been taken over by a scammer advertising Apple AirPod headphones for 50. Today, Depop is a place where millions of users come to celebrate their style and discover culture. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. Of course, everybody is human and sometimes Post Offices make mistakes. The depop limited charge just reoccurred the next day and it went through. if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'fulfilledmerchant_com-large-mobile-banner-2','ezslot_10',128,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-large-mobile-banner-2-0'); Depop, unfortunately, does not have a phone number you can call. The USPS international shipping calculator can help you gauge your pricing. Why do Depop charge 10%? In fact, shipping on your own tends to be cheaper for most clothing items. Heres why I chose it, and, based on my interviews with a couple of expert sellers, some helpful tips to get you started, too. If you're looking to ship using USPS Regional boxes, you will no longer have the option to send them at Regional Rates. Both in the U.S. and both depop payments. However, you can create your account through the Depop app as well, as the process is the same. This site is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon.com. If so, then you may have thought about selling on Depop. Usually, there is a minimum amount that a buyer has to purchase in order to qualify for free shipping. Find out more about how we use your personal data in our privacy policy and cookie policy. However, with Depop it doesnt matter what the distance is, all that matters is that if the item is under 2 lbs you will get a priority label and then you can ship domestically within the United States. Our 10% fee is in place to keep the app up and running, release new features, provide Buyer and Seller Protection and pay our employees. Now, don't waste time! Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. For the United States, Depop uses USPS as their vendor for shipping within in the app. Step 2: Add a photo/logo that represents your brand and tap on Next. Select Selling > Refund Depop fee. Test out different poses. Leave the Archive. I prefer Depop Payments when buyers purchase my clothes, but once in a while they would use Paypal. Theyre either thrifted, fast fashion, or from independent designers. For designer items, you can usually find brand-specific Instagram accounts and Facebook groups that offer a more focused, interactive way to sell your wardrobe. Please note, if you want to order FREE USPS PRIORIRTY TAPE you must call 1-800-275-8777 and swear on your life that you are not going to misuse it by tapping priority tape on a priority box. Admittedly USPS rates have changed over the years and post-pandemic prices have gone up. Keywords can call out details like stitching, embroidery, and every single color you can see. I listed an item on depop and some one messaged me saying what's your pay pal i will pay and for next day delivery and can I send it to 'their Mrs address' They did so I sent it next day delivery. The fee will be taken from your connected PayPal account or the card you are using on your Depop account. Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Depop proudly states that 90 percent of its active users are under 26. DEPOP LIMITED - Free company information from Companies House including registered office address, filing history, accounts, annual return, officers, charges, business activity . We use cookies to ensure that we give you the best experience on our website. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. It's such a widespread problem now.". If you are still not for sure you can always try free shipping then test not doing free shipping, many sellers just build their Depop shipping in the price of the item. Depop offers free shipping at different times throughout the year. Possibility 3: Buyer internationally cancelled the payment Whether its finding great products or discovering helpful advice, well help you get it right (the first time). What I was missing was the notification of payment received from my buyer. And now, my everlasting curse is automatically noting the stitch, color, quality, and cut of any random piece of clothing I encounter. Fill out the basic details and then click on Next. Theres no need to buy high-end photography equipment to takegreat product photos. That's why I was curious if I were to put any money in my bank account if it would've automatically taken it out since I didn't want it to because I was gonna use that money for something else. Add photos, description, price, and all the other details that weve discussed above about your product. Others have received a faster response from reaching out to Depops Twitter account as well. When selling online there are some common reasons why customers return a purchase. The pool of people on the app, which is currently at around 21 million, is smaller than the user base of both Poshmark and eBay, but its the right crowd for the caliber and quality of my clothing. From launching their own brands to building vintage resale businesses. They may even ask for PayPal payment via friends and family. - made sure not to do it through friends & family because I know people get scammed that way so often. Our community is made up of people who are creating a better future. Lately, the minimum purchase has been a minimum purchase order of $25-$50 in order to qualify. If you are new to selling on Depop, you will need to have a Paypal account and verify your information. Ms Strike counted at least three Depop users who made unauthorised payments of 50 to the scammer. Tap on the Setting icon from the top right side of the screen. However, PayPal eventually always releases the funds within a few days or a week once the item has been marked delivered. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. It was too good an opportunity to pass up. Follow these common, helpful tips to writing effective product descriptions: Implement these tips while writing your description to optimize your listing pages for more sales. Here is a tip with shipping first class with Depop, on the Depop app it states that shipping is .5lb ( half of a pound) or 8 ounces for a small, however according to USPS first class shipping allows packages up to 15.99 ozs and I have confirmed with my local USPS that as such the first-class Depop shipping label will allow up to 15.99 ozs. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Attach proof of full refund to the buyer (i.e. If she puts in a consistent effort, she told me, she can make anywhere between 3,000 and 4,000 a month. 1 charge registered 0 outstanding, 1 satisfied, 0 part satisfied Charge code 0831 6342 0001. I find the fee a fair price to pay to resell something like a ruby red, ribbed-knit top I originally bought for $25. If you, as the seller, agree to the refund, then you will give the refund to the customer. However, the buyer must have a solid reason to request a refund. To create an account, you can go through the following steps: Step 1: Go to signup.depop.com, enter your phone number, and click on Send code. Depop is an online fasion marketplace focused on unique items, vintage & luxury fashion, art and books. The r/Depop subreddit is meant to create a safe spaceusing that term loosely because this is the internet were talking aboutfor Depop users to air out their concerns, celebrate their wins, and ask for advice. However, unlike Poshmark, Depop charges you additional fees. Also remember, PayPal fees! No matter what your reason is We have been selling online for over a decade and want to bring you some of the best information and reviews to help with your business. For this example, were going to create an account directly from their website. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. Another reason I like shipping with Depop is that the shipping fee is a flat rate regardless of the distance the package is traveling. First, I needed to choose a platform. So i would have one transaction for the item i sold, and a second transaction that just charges for Depop Limited. "I thought I had just forgotten my password when I couldn't get back in, but a couple of days passed and I realised something wasn't right," says the Birmingham-based law student. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application The free shipping for U.S. sellers is for domestic shipping only, no international shipping. Once your payment has been released by Paypal, you have the option to claim the balance or leave it with PayPal to use for purchases.if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'fulfilledmerchant_com-box-4','ezslot_4',124,'0','0'])};__ez_fad_position('div-gpt-ad-fulfilledmerchant_com-box-4-0'); Keep in mind though that every once in a while, PayPal may still hold your funds, even if you have been selling with them for months or years. In this article, weve shared many important things you must know before selling on Depop. I sold 2 of the exact same things for the same price to different people. Your recipient will need to pay their local Post Office the amount due to receive their package. You can select shipping with Depop, meaning you dont have to configure shipping manually. Your description must disclose that you are working with a third-party to source and manufacture your products. 4. If your recipient paid to receive your package and it doesn't seem right, please chat with our customer support. Before pricing an item, calculate the overall cost, including shipping and the retail price of your item. Yes, USPS Regional Boxes Are Discontinued. Were not going to just show you how to start selling on Depop; well also share some helpful selling tips with you and information about Depop fees, the shipment process, and much more. "I feel like their security measures need to be amped up because it's just not good enough," says Ms Strike, who has been a Depop user since 2015. The firm confirmed that credential stuffing is a big part of the problem. Thanks to our tiny living spaces, hanging out with a girlfriend usually required sitting next to a pile of junk on the bed or quietly shifting a trash bag of unwanted clothes to the other side of the sofa. In June . It was removed by the firm in a few hours and her password was reset. The second address line printing above the first line is not incorrect and is still perfectly valid in this formation. The tracking number will track packages until it arrives into customs and not necessarily when it arrives at the customers specific location. The phone did not arrive after 2 days even though the seller said they'd send it next day-delivery, and upon trying to message them to ask for the tracking number, they had deleted the item listing AND their account altogether making them unreachable. The item I sold was 30$ and they taken 13$ out of the sale lol. Write a bio about your shop and what youre selling and tap on Next. Once youve put it all together, your listing should look something like this. You keep hearing of how important Depop packaging is, but you may wonder how far, Are you trying to make a decision if eBay vs Depop is the right place, Selling on Depop and trying to get started in the reselling game can be a. This makes it sound like they've probably deleted their paypal account too? I also received an email from Paypal a receipt of fees paid to Depop. All purchases through Depop are covered by Buyer Protection. "I felt sick - I scrolled and scrolled through hundreds of messages people had sent the scammer," she says. This article will cover domestic (US) shipping and international shipping as well. There are several times throughout the year that Depop has offered free shipping. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. Payment issues with Paypal and Depop can happen to anyone. It doubles as a resale and social media platform where sellers and buyers can DM one another, like items and follow one another. This content may be old or outdated. The Depop fee will come off the total so keep that in mind for lower priced items it may come into your profit margin if you are not careful. The phone did not arrive after 2 days even though the seller said they'd send it next day . At the end of the day, people just want to know theres a decent human being on the other end of the transaction. Can pre-loved clothes make fast fashion sustainable? There are many things you should know before selling on any marketplace. Also the depop profile has blocked me. I do occasionally sell on Etsy and Ebay, but honestly, Depops shipping to me is not expensive and has me majorly spoiled because its so simple, Depop does all the work for me and all I do is click and print. Add a photo/logo that represents your brand and tap on Next. Describing your items completely in your product description doesnt just make you a trustworthy seller, but it also helps you to avoid refunds. Test out different poses. However, I can tell you that I have seen PLENTY of USPS employees use priority tape on priority boxes, just saying. Wirecutter is the product recommendation service from The New York Times. You will need a shipping scale, measuring tape, and a printer. Theres no need to buy high-end photography equipment to take, Follow these common, helpful tips to writing effective. You can always consider processing your international shipment online, where you can click and ship and schedule a pickup. Want a Great Deal on a Big-Ticket Kid Gift? Step 3: Write a bio about your shop and what youre selling and tap on Next. You are viewing the PayPal Community Archives. Really confused how this can happen. 5. This includes your email, credit card, and bank account. Leave the Archive. You lost any seller protection by sending to another address than the paypal registered address of the buyer. Follow these steps when you want to create a Depop listing. Consider Shopping Secondhand. Do you have items laying around at home that you want to sell online? Depop charges a 10% selling fee for sales on the platform. Getting paid on Depop is very easy. Please read rules before posting. Repeated violations will result in a ban. link to Yes, USPS Regional Boxes Are Discontinued, link to How To Pack & Ship An Xbox (With Pictures). For example: if i have a shirt that i sell for $10 (free ship) and a buyer pays with Depop Payments, my take home would be $9 because of the fees. We have sold on other platforms where the buyer asked to cancel the order but Paypal does not refund seller fees. Follow the instructions in this article and start selling your own products on Depop. Please search the subreddit before posting to see if the topic has already been discussed. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Any post that does not adhere to them is subject to removal. Once your Paypal account is in good standing where they no longer have your sales on temporary hold and yet the payment still has not gone through, it may be because of other reasons. When you sell an item, Depop will automatically charge the 10% fee on the total transaction amount (including shipping costs). Founded in the U.K. in 2011, Depop lets people buy and sell used clothes through its . Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. Before you start selling on Depop, there are a few things to consider, like the Depop selling and listing fees, to help you lay down a firm foundation for your future profits. This can give your listing an edge over competitors. You will log in to your Paypal account and check all the notifications from them asking for this information. But still, no matter how easy it is to start selling on Depop, selling on any platform for the first time may seem confusing at first. This is not just Etsy's biggest acquisition to date by some margin it's made seven other . FAQs will be removed. I'm getting sent money later and I'm really not trying to get depop to take that if it'll just automatically take it from my account. You can change your choices at any time by clicking on the 'Privacy dashboard' links on our sites and apps. You can also call them but you may be on hold for a while. Heres How to Responsibly Donate and Repurpose Your Castoffs. Thats it, youve successfully listed your first item on Depop! Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. In fact, you dont have to do anything whenever you make a sale, the money is sent to your PayPal account that youve already connected to your Depop account. Your buyer's Depop @username. Read about our approach to external linking. She immediately used her brother's Depop account to comment on the offending post and contact the app. Whenever it happens its a nice surprise and a good boost of sales especially with selling bundles. 1999-2023 PayPal, Inc. All rights reserved. Id also like to mention that the Depop limited charge is an additional charge aka a separate charge that shows up on my Paypal. So far, youve created your account, connected your PayPal account, listed your items, made your first sale, and shipped the item to the buyer.
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