Then, sign back into the network to reconnect to it. Why is Chromecast not showing on my iOS app. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). You can also use your smartphone as a remote control for Fire Stick. I really have a bitter sweet relationship with the firestick. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. These errors are. Step 3: Open the Fire TV app and select an available device. Help? Hi@Maz6 you certainly have the latest firmware. This means youll have to go through the entire Firestick setup process again before using the device. Ugh!! Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Idk what to do. 06:11 PM IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. No help, but made us both laugh cheers for that . I wont buy a new one as all of my tvs, are now smart, but, I absolutely LOVE my firestick bc I simply say a movie, and poof, there it is. Is anyone having an issue with a white box on the screen that say Home, title of movie, app, ect and cannot get rid of it? 13-01-2021 There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. A Fire Stick not showing up on your TV screen after being turned on could be due to selecting the incorrect HDMI input. mine keeps restarting completely. The good news is that there are a few things you can usually try that should get you back on track and watching your favorite shows or movies in no time. This process essentially restores the streaming stick to the way it came in the box. Channel 11 in firestick does not work properly, My fire stick was fine one night. After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Either China or Russia. Monty.I did this and it totally fixed the problem on both my firesticks. Turned on/off the TV. Eventually I will get the frown cloud. While you're on the main screen, select the Settings option at the top. I tried every suggested troubleshooting method but nothing worked. I also changed the batteries even tho they were not that old. Everything seemed to be good then all of a sudden it went to blank screen. TV and internet working fine. 06-07-2021 A working Fire TV Stick is great, but its useless without your favorite media streaming apps. Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. Didnt help. This will solve many of the most common issues. Otherwise, if all else fails, the factory reset will often clear up any issues at the cost of wiping anything stored on the device. Plus, I never cleared any cache the entire time I had the stick. Used it for years and suddenly it cant connect to the network! Tried the trick of holding the selector button and play/pause button together still nothing. Soo frustrating. By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. Even tried deleting apps and clearing cashes. No reset on the stick that I can see! Have you found a solution? Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. Its brand new, the previous one also did the same thing, Amazon offered 15% discount. We test each product thoroughly and give high marks to only the very best. Thats the only way we can improve. I need a factory reset asap. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? See all 16 articles. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Step 5: Plug in your Fire TV Sticks power source and wait for the home screento appear. Came back after being gone most of the day. Mine worked fine until the first of the year. 07:16 AM As a work-around, you can: Bring up the Youview menu, but pressing the blue 'Home' on the . LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Ive tried everything from disconnecting everything but nothing happens. The 2023 MLS season finally is upon us, with 13 games on Saturday, February 25, and one more on Sunday, February 26. 03:13 PM No more black screen! ) in. Ive changed batteries, tried the select/ play button. Give us your status below and tell us what is happening. It wont even let me try to reconnect my Wi-Fi. If youre having buffering issues with your Firestick, there are a few things you can do to hopefully improve the connection. Fire Stick works when connected directly to one TV but when connected through HDMI hub to be available to other TVs have good video but NO SOUND. Did EVERYTHING in this article, nada. From there, click the 'Settings' icon followed by 'All Settings'. Ive tried everything. If it's not turned on, the Fire Stick can't do anything at all. Your settings should be accessible after you reset the device. While youre waiting for this, it couldnt hurt to restart your Firestick device as well. my firestick is 6 months old and has stopped working, Ive tried everything. If I want to watch something I have to plan 5 minutes ahead so I can reboot. Amazon need to fix it dont they. My Fire stick has no sound after I switch from a TV app station to local antenna though the Amazon Recast. The Fire TV will automatically pair with the remote. Looking at all these comments they are all recent. Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. I just bought a brand new one and tried setting it up on 2/25. Your Account 4. I guess its time to scout out alternative streaming sticks. Step 6: Reinsert your remotes batteries. Turned on TV. My Firestick is stuck on the black screen with logo??!!! There are a couple of recommended fixes if apps are frequently crashing on your Fire TV. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Youview: I hear a loud pop/static sound between every ad break. Firestick appears to be stuck in either reboot or update, How long should this take. I did all the items listed on site. Now its time to watch all your STV favourites and explore all our STV Player exclusives! No charge! Hi Craig, I have the same issue as Scott. Its located on Amazon software kindle and fire TV for free. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Every time I turn on my TV I have to reboot because my firestick does not connect. changed batteries still the same. If you can't access the Settings menu, hold the Back and Right buttons on your Fire Stick remote for about 10 seconds to bring up the reset screen. Help Please 4-5-22. It freezes when playing anything from Hulu. 05:55 PM in. I went to my garage and got my 12 pound hammer and smashed it to its. I dont want to screw up two of the other tvs? Very disappointed!!! If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. STV Help and Support. That said, many of the most common issues can be cleared up by restarting your Fire TV Stick and sometimes your router as well. have noticed that problems have started on over the last 2 days. Wait 10 minutes. It started with buffering and now it says network disconnected. Upgrade your lifestyleDigital Trends helps readers keep tabs on the fast-paced world of tech with all the latest news, fun product reviews, insightful editorials, and one-of-a-kind sneak peeks. Pre-installed STV Player App on Samsung TV no longer working. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. in, Older Samsung TV. Product features. in. Are you still happy with the device, or do you think another streaming dongle might be better? Best answer as I tried everything else and this is what worked for me! The joy of watching TV went away when none of my HULU channels worked without delays and stopping, sooo not worth it. I have same issue except now it is stuck spinning on the firetv logo screen. Is this what yours was doing? 09:06 AM The following message is shown if your device is unable to use the STV Player app. After, navigate to the App & games section to install your application again. If still issues possibility support has been withdrawn though previous information was that it was compatible with 2013 sets (which your model is), https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/ Help guide herehttps://support.stv.tv/support/solutions/articles/2000007702-which-platforms-are-supported-by-stv-pl 17-06-2022 If any of the instructions given above fail to solve your issue and you have already rebooted your Fire TV Stick by unplugging it and plugging it back in, you can choose to reset your device completely. Thats a storage issue?!!! I hope Amazon comes up with an answer soon. Fire stick Amazon are very cunning, no access to their main Managing director. Problem is then I have to disconnect everything else. But now what! Hopefully, your problem was covered on our list, and if not, you might still want to try some of the fixes we covered. The channel guides come up. Another common cause is the lack of sufficient power to the device to let it run properly or turn on as it should. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Today's tech news, curated and condensed for your inbox. Then stopped within 30 seconds. Should I not buy movies? Also get buffering, no internet collection, apps not working. Well it sounds like everyone is having the same problems that Im experiencing all its doing is rebooting and it has fresh batteries, very Very frustrating, wish someone could help me fix this problem. I answered my question the fire stick does not work. Is there any other easy way to factory reset?? Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Depending on which of these issues youre having, your most likely fix will change. mine has gone down tonight for 2nd tv. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. Why??? Step 3: Select an app that's not loading on Fire TV Stick.. Select Settings > My Fire TV > About > Check for Updates to ensure you have the latest version of the Fire Stick's operating system and apps installed. Very frustrating as I have to reboot the stick. But I cant register it again. Now working fine. How do I link my smart TV to the STV Player? It just blinked out in the middle of a program, and nothing I do works. It really is a great product. Its also recommended to make sure youre using the included power adapter and power cord. I have an issue, I have lost my original controler, and I cant even connect my controller because: 1, My fire stick is not configured, he appear on the page where i need to create an account 2: the controller still not want to be paired to go on the menu, My fire stick doesnt work at all I see Amazon comes up I See Fire TV comes up thats it it just keep roaming. @AntS Thanks for confirming, that explains it. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. 07-01-2021 I cannot get past the installing updates as well. Sorry we couldn't be helpful. If nothing else works, a factory reset will completely wipe the device but fixes many issues. Duh! On your hunt for a new TV, you've probably read up on QLED and OLED technology, but what about laser TVs? The Amazon Firestick is a great device that makes watching stuff from pretty much any streaming platform right to your TV a breeze. . Fire stick is optimizing system storage & applications but never return to the normal menu. If so, follow these steps: Step 1: Download the Fire TV app for Apple or Android. This article covers a wide range of fixes to help you troubleshoot and fix an Amazon Fire Stick that's not working. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. It is very convenient having tested it ourselves, but being a streaming based service there are certain times when TV Player is down with many problems preventing users from watching live TV when they need it the most. Have you had many issues with your Fire TV Stick? Still nothing. Can u help. ad-blocking logo with the letters ABP in either your address bar of your web browser or at the foot Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. Then I guess that is why mine is not working!! Now wont initialize no matter what is done. If you're looking for an awesome TV, read on while we guide you through everything you need to know. I have a brand new out of the box 3rd generation Firestick which is for the 3rd in the house so I know how to set one up. My remote wont turn on the fire stick at all just the tv and volume works. It seems there are a flurry of the same problems just now. Digital Trends Media Group may earn a commission when you buy through links on our sites. I am giving up and just ordered a ROKU stick. so the stick is pretty much useless. Installed my downloads from Amazon, (the factory reset deleted all), installed Wi-Fi & internet fix for fire TV & tablets from safe fig apps. I dont understand storage issues! Very cold and a lot of snow here in PA!!! The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. The other, doesnt respond 80% of the time. You may need to re-pair your app remote with your Fire TV Stick if it is not responding. We are independently owned and the opinions expressed here are our own. Scroll down to the menu option marked Restart and select it. https://www.digitalspy.com/tech/a484525/stv-player-now-available-on-samsung-smart-tv/. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Just contact Amazon they gave me a new remote and all is fine now. Use a direct power source. They recommended to buy a new one. I only had 5% free space on the drive. Frustrated and really annoyed. Im having the same problem. Tied to watch Paper Girls and the tv screen went black, told me I had no wi-Fi connection, which I did and couldnt get out of the screen. and that's ok because we're here to explain all. Almost completes and then goes back to say not connected. Im sick of both of them. 12:20 AM A VPN allows you to pretend you are in Scotland so STV will stream you whatever you want to watch no matter what country in the world you're in. UE46C5100 - MainBoard has been changed. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. I found the perfect fix. If you want to share the content on your smartphone or tablets screen with your Fire TV Stick, you can do so with only a few clicks. Reset the Fire Stick. After 10 seconds I get a rapid flashing green light on my remote but no connection or download on my TV. I have tried everything, the remote is not functioning at all. Ive tried everything as well. Using a third-party power adapter might not give the Firestick enough power, or it could have irregular power delivery, either of which could result in apps crashing or the device freezing up. sometimes I watch a show and hen I switch channels i have to reboot. I too had issues with my Firestick. Im so tired of this! It looks like we are all having issues this month. If this still doesnt work, then you might want to try restarting the device by unplugging it, or a factory reset if you can control the Firestick from your phone to get into the settings. Paramount+ has been problem for 6-8 weeks but this week its Disney too. Step 4: Unplug your Fire TV Stick from its power source and wait 60 seconds before continuing. There is sound on start-up when Fire Stick first appears on-screen, but not after that. Scroll to the right and select the option that says My Fire TV. First, if this is not a normal issue, you can restart both your Fire TV device and WiFi router. Its also a good idea to try a different HDMI port on your TV if there are multiple. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. is there a way to fix it for good? I have a rental house where most annoying is the fact that the live menu is not working. A saving of $800, you're probably too busy thinking 'huh, laser TV?' I unplugged the Firestick and my WiFi but it still wont work right. My fire tv asks for registration after several days being registered. I removed the extra extender cable that came with it and connected directly to the hdmi port it reboot and now everything is working for now!!!! Is that the problem? If youre not signed in, enter your email address and click Continue. As with most electronics, a good old restart can usually do a device some good. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Freezes on logo at restart. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. Copyright 1995-2023 All Rights Reserved. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. Sounds good to me! Tried re-updating, and it says its up-to-date. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. I am using the power supply that came with it. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. Mine is doing exact thing. I used my Amazon fire tv stick a few days ago and was working fine except it would say connection error message when watching a show. You can retrieve them from Amazon. 06:01 PM Treat it like a hard drive. On your laptop, mobile or tablet,. There are additional tips for fixing the Disney Plus and Paramount Plus Fire Stick apps when they stop working correctly. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. Did you figure out how to fix the issue, My firestick only comes on Saying Firestick. 2023 Guide to the Privacy Shield Replacement. That was over 2 hrs ago. Two Fire stick lite not one works. The real solution here is to stop watching TV for a while and get back to doing something meaningful like accomplishing stuff in my life! Will not purchase again. How do I fix sound delay on my Fire Stick? However, any affiliate earnings do not affect how we review services. No matter what your favorite media streaming service might be, youll need a way of getting the latest episode of The Umbrella Academy or The Boysto your television. Thank you for your time. Same here, two echo dots and one fire stick all stopped working same day, Alexa said she couldnt understand me at the moment i tried every suggested fix, and went through all the suggestions again and again spending over 6 hrs appeasing 3 different reps who gave up and said my devices were all faulty, right no way, 15% off price of new ones as mine were out of guarantee period, not a chance, because i know three devices do not all go faulty same day same time, i eventually de registered all the devices only to discover none of them will re register, the echo dots saying i am inputting the wrong wifi password when i am clearly not, the fire tv refusing to register saying there is a problem to connecting to Amazon then the tv screen starts moving left to right repeatedly making it impossible to choose try again or cancel, one month later and hundreds of hours spent trying to get these working (i dont give up easily) tried different router, even connected fire tv through ethernet instead of wifi, re installed app, tried app on phone tried app on laptop, different amazon account all to no avail, these devices are bricked, someone switched them all off or bricked, blocked them same day, something fishy is going on here, one thing for sure i wouldnt buy any Amazon devices ever again, they are not to be trusted, if Amazon are unable to get my devices to work and the reps honestly have not got a clue, otherwise i wouldnt be here writing this, strange thing this, isnt it, maybe Mr Putin is doing it. It is still working good? Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? It doesnt ever pull up a server and if it ever does, (rarely) then it only buffers. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. STV Help and Support. If youre looking for a blanket answer for how to fix an issue with your Firestick, the best course of action is to restart the device, either in the settings or with the remote as described below. Step 4: Follow the on-screen prompts to complete the process. I am working my way through the troubleshooting online guide to no avail. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. 15-06-2022 Free for everyone in the UK. If you have issues using the Fire TV app, begin by ensuring that you are connected to the same Wi-Fi network as your Fire TV Stick. Home page takes forever to load and once it does, the apps wont load after you select them. I do not have Alexa. Everyone should do thisworth a shot and it did not take that long. Remote control batteries are fresh. Mine is stuck downloading an updated. How to Fix It When a Fire Stick Is Not Working. You must also be within 10 feet (3 meters) of your Fire TV device to use the remote. Finally, check that your WiFi router is compatible with your Fire TV. Reset the WiFi. My query is can I switch two of the Amazon Firesitcks to see if it is in fact a Firestick issue. Youre the only one who gave any info on how to fix! Step 3: If your smartphone or tablet cannot find the Fire TV Stick, ensure that they are both on the same network and within 30 feet (10 meters). This tip can also make a Fire Stick run faster if it feels sluggish. Prior to trying to watch the mentioned program the fire stick worked fine! The Fire TV logo will show that the device has shut down and is restarting, which is also the sign that you can let go of the controllers buttons. Spoke to Amazon. Mine is doing the exact same thing. Internet good been restarted several times. This can be found at the bottom of the my Fire TV tab of the settings and will completely reset the Amazon Fire Stick. There was 3. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Turns on to the FireTV screen with the 3 dots flashing but wont go further and the factory reset doesnt work. Please HELP, I bought a new one and after one day its doing it too, Ive had the same problem with both my TVs, after the upload, black screen only so I cant check or make changes, both became black within 24hrs of the update now useless. I've got a 2020 Samsung Smart TV, the STV app was pre-installed and worked fine at the start but towards the end of 2020, the app stopped working. I was going insane because like you said there was no time to do anything. Changed batteries in the remote still nothing. Lets look at some solutions to common problems so that you can quickly get your Fire TV Stick back in working order. in, same problem. Step 2: Scroll to the bottom of the menu and select Restart. Then did all of the above nothing worked. It will go to Home Screen and then restarts. A Fire Stick having a black screen or not displaying any image is often the result of selecting the wrong HDMI input on the TV. He writes about Windows 10, Xbox One, and cryptocurrency. It wont even let me look at the networks. Frustrating! Here are some of the most common Amazon Fire TV Stick issues and how to fix them. Piece of crap, This has just happened to me, I woke up from a nap to find it doing this, My fire stick just so shows fire TV all day and all night cant get it to boot up. That solved my problem. How do we get them to do that? Firestick wont load. in. May change to ROKU. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Put my tv remote back where its suppose to be to watch tv hoping keeping it unplugged over night would fix it. The last resort is a factory reset. Theres a way to do a soft restart (whatever that means) you press the enter button and the pause button at the same time. I have bought an Amazon firestick which plays ok but it has a different version of player ( 4.11.2 FTV ) my tv version is is 4.1.2, 19-09-2021 03:09 PM I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!!
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