Yvonne, How do I retrieve my phone numbers from the stored file I place on the router manager, The Big Tech Question delivers straight answers to the biggest questions in tech. Your Hub is ready when the light turns steady blue. It only works when Separate Bands is off. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. Go back to: Here are some answers to help you View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Hub to get the most from your wi-fi, Download the Business Smart Hub user guide. You can then enter your password in the usual field to access BT Hub Manager. If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Unsurprisingly, we've called this gizmo Smart Scan. Click here for more about setting up Full Fibre yourself >. BT Smart Hub settings - make your router faster and less annoying If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. If there are any devices listed there that you dont recognise, you can turn off wireless access for that device while you investigate further. You want to fiddle with the settings of your BT Smart Hub. >, How do I turn off BT Access Control for a device? Announcements, Guides & Community Updates. Ports are virtual pathways and you can create rules that can block or forward inbound data packets to specific devices on your local network. BT Smart Hub self-install user guide - new customer, BT Smart Hub self-install user guide - existing customer, Send your old equipment back to us for recycling>. If your Smart Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. It's on or it's off. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. >. Where can I view the status of my Smart Hub? This will open the Hub Manager, Enter the admin password. >, How can I set up or change the admin password on my BT Hub? From the Hub Manager, click on Advanced Settings, then Wireless. 16-08-2022 Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. For security reasons you might want to change the admin password for your smart hub manager every now and again. If you have it, unplug all your old broadband kit, including your old power plug. >, What is the Smart Wireless feature in my BT Hub? 15h07. and many others. If you do have a problem with the Wi-Fi, this may reveal what it is. Press 'Enter'. (Make sure youre connected to your home network.). 16-08-2022 >, What is the Wireless mode feature on my BT Smart Hub? >. not the same as the wireless password. Solved: BT Smart Hub 2 manager and Windows 11 - BT Community - BT Broadband Connect your Openreach Ethernet cable (the one with red ends) to the back of the Openreach modem and to the "Wan" port on the back of your Hub (also coloured red). The default BT Smart Hub IP Address is: 192.168.1.254. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Learn how your comment data is processed. If that doesnt work, try connecting to the router via an Ethernet cable (shown below). Here is our step-by-step guide to accessing BT Hub Manager. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. You'll then be able to change these settings: Separate Bands There are a few things to try here. Fibre customers:Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Click Advanced Settings Click Wireless Enter the admin password. Remember you need to save any changes you make. You can re-use your filter and Ethernet cables, so please keep them. You'll need your Hub's wireless network name and password. WPA-Auto - if you're having problems connecting older devices. Different types of BT Hub | BT Help If this happens get in touch with us. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? How to access the Smart Hub Manager; Download the Business Smart Hub 2 user guide; Using. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. According to BT, these latest broadband routers are more powerful than ever, allowing customers to connect more devices than before without any discernible loss of download speed. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. If you've got Broadband (copper broadband) download the user guide below or follow these instructions. Every device that uses the internet sends its packets of data through specific ports. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? BT Hubs are configured to handle that data transmission automatically, but sometimes you may want to create your own port forwarding rules. If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Then follow these simple instructions: You will be asked to enter a password. A master socket is the main socket for the phone line in your home. If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. How do I access the BT Smart Hub manager? If everything is working properly you should see a screen like this (some details have been blurred for security reasons): This will give you basic details, such as whether the router is connected to the internet, the status of the different wireless bands, and how many devices are connected to your router (21 in our house!). And some questions nobody really wanted the answers to. Solid surfaces like walls, doors, wardrobes and cupboards slow down your wi-fi speeds. Enter your email address to subscribe to this blog and receive notifications of new posts by email. It's also easy to see the Hub Manager across all devices. How do I use my Smart Hub as a modem only? on Select Save to store your changes. >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >, Where do I find the default admin password for my BT Hub? WPS How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. How do I use different DNS servers or set up dynamic DNS on my Smart Hub? So my problem is nearly solved. Your Hub will be called something like BTHub6-ABCD. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. Your Hub will be called something like BT-XXYYXX. Instead the Smart Hub connects to the Openreach modem (or ONT). The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. If this happens get in touch with us. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. on If you want to make any changes to the hub settings, you'll need the admin password. As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Try connecting your device to the router with an ethernet cable instead of using wireless. Go to the Smart Hub 1 guide. Unplug the battery pack from the power supply. If your modem has a Battery Backup Unit (BBU), disconnect the cable connecting the BBU and the modem. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. This takes a few minutes. The Hub Manager is where you can change or view your Hubs settings. How to change the Smart Hub's wireless settings? | BT Business The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. Plug the broadband cable (grey ends) into your master socket and the other end into the Openreach modem. 15h14. My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Full Fibre customers wont use microfilters. Copyright 2022. If this happens get in touch with us. Alternatively choose your Hub from the dropdown to find out how to connect. on >. Even if your Smart Hub has lost its internet connection, you should still be able to access the Manager. You'll find it on the back of the Hub if you haven't updated it. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Manually assigning IP addresses on Smart Hub 2 - BT Community >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, What is the Smart Wireless feature in my BT Hub? BT HUB 6 - How to Assign Static IP Address - YouTube Every device that uses the internet sends its packets of data through specific ports. Youll also need to add a password hint. On older models of the BT Home Hub you will see Settings rather than Advanced Settings. Wait 5 minutes, then start reconnecting the cables. Email Barry at barry@bigtechquestion.com. If you're still having trouble try our community forum. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . It may be your browser causing the issue do check in its settings or in your Antivirus program. Wait until the lights on the modem are solid green, then plug in the Smart Hub. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. If you have changed it and now forgotten it, you can use the password override feature by click on, Click "Create a new port forwarding rule", Enter a name for the port forwarding rule you want to set up (for example, 'My webserver'), Select the device you want the port forwarding rule to apply to, Choose from the available devices and click, Enter the external and internal port number range. Here's how to set up a Hub 4 or Hub 5. Hub manager - BT Community Connecting and setting up your BT Hub | BT Help If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. Viewing the status of your Smart Hub 2; Changing the wireless settings on Smart Hub 2; Restricting the wireless devices that can connect to your Smart Hub 2; Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2; Using Smart Hub 2 as a modem only . You'll then be able to change these settings: Separate Bands. Can I connect my BT Hub using a telephone extension lead or socket doubler/splitter? on The password should now be changed to something of your choice. With BT Hub Manager you can restrict internet access from certain devices during particular time periods. This means when you search for your Hub in the list of wireless names on your device you'll only see one. He was once Deputy Editor of Mail Online and remains in therapy to this day. BT Home Hub 3 - BT Total Broadband getting started (2012-2013 version), If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables and send it back to us for recycling>. Band Steering This site uses Akismet to reduce spam. The process for changing the password on BT Home Hub 3, Hub 4 and Hub 5 is exactly the same as above but without needing to click on System first. To set up port forwarding, click a dropdown for your model of Hub. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Follow these instructions to get the fastest possible speed with your BT Smart Hub 2. Richard, I run Windows 11 and using Edge is fine. They'll give you all the details you need. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. They're on the back of your Hub. BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). If you've a Hub 4 or Broadband (copper broadband) download the relevant user guide below or follow these instructions.
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