swaping it with a known good one might help. on SHIMANO DI2 Battery Charger User Manual, Regular inspections before riding the bicycle. SRAM Red eTap has a slight back-up in that the batteries are interchangeable, so if the rear mech goes you can borrow the battery out the front and hopefully have enough shifts to make it home. How long does a Shimano Di2 battery last? The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. Consult the dealer or an experienced radio/TV technician for help. Connect the adapter to the charger plug and then insert it into the charging port on the battery. When you use the battery after a long storage period, make sure to charge it first. Do not get the charging cable or charging port wet when connecting them. The Shimano STEPS EP8 system includes a powerful motor with a smooth output. It is recommended to charge the battery as soon as possible when the LED lights are red. If any problems are found, consult your place of purchase or a distributor. Charging the bike should take between 1 and 3 hours, depending on the adapter used, as well as the remaining battery level. As you may have already noticed, electric bikes can be complicated. contacted local dealer, but he wants me to bring bike.. only to know the procedure to switch on/off head light in night time. SHIMANO SERVICE CENTERS Page 13 Charging the battery while installed onto the bicycle Battery charger: EC-E6000 Battery: BT-E8010/BT-E8020/BT-E6010 Insert the battery charger power plug into the outlet. Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). Lift the rubber cap to reveal the charging socket and insert the charging plug. SM Service Manual. Searched for similar problems, and came across this thread. But it's not faulty, just the bms is too smart and shut down everything when I started to charge the cells bypassing the whole bms circuitry. Why do many companies reject expired SSL certificates as bugs in bug bounties? I think there might have been a very poor 240v (UK) connection. We have to wait for another winter before we can be sure. My Steps E8000-based MTB has the E7000 two-button switch on the left bar as you show above. It sounds crazy, we know. Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. In some cases, having a bike that is tuned properly to one system makes servicing easier and more streamlined. (The bicycle will switch from the connection mode to the normal operation mode. Contact the place of purchase or a distributor for information on installation, adjustment, and replacement of the products which are not found in the users manual. Have had a similar problem once. This enables you to track these metrics for an individual trip, or over any period of time you desire. That means that every component is optimized for electric assistance. If the controller has shut it down, it can probably be "rebooted" by. The unit name is displayed on the E-TUBE PROJECT screen. Never connect other batteries. If water gets into any of the components, operating problems or rusting may result. If pairing still fails, contact the place of purchase. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. How do you charge a Shimano bike battery? It is in the back of your head; the idea of getting outside and biking around town. All data measured by Assioma. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. Required fields are marked *. To access the Settings menu, hold down the main button on the bottom of the display when the default MPH / or KPH screen is shown. How do you ensure that a red herring doesn't violate Chekhov's gun. 100% Satisfaction Guarantee . Mine was also causing the charger light to strobe before eventually not allowing the charger to connect. I have 3 different problems with it. If they are used while damaged, fire, electric shocks or shortcircuits may occur. Shimano claims a battery life of 1000km for the wireless Di2 groupsets, or about 1200 front derailleur shifts, and 8200 rear derailleur shifts. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. This is not something that Focus have accepted as it seems that they would rather change the 600 battery than a 60 charger. For information on how to install E-TUBE PROJECT, check the support website. It may impair the function. Serial 1 (Powered Unit Switch between Miles and Kilometers. Are there any abnormal noises coming from the derailleur? Where was the bike purchased? It may receive interference in the following locations or environments that prevents wireless communication from being performed correctly. After a few seconds you should see the name of your bike under Searching units. Wipe the connection terminals clean with a dry cloth, and then charge again. Are the connection terminals of the battery, rear derailleur, charging cable, AC adapter, or electric wire dirty? The LED lamp turns off when the battery is fully charged, but this is normal. You should then see a gear icon and the word Setting in the upper right corner, and the first two menu items Clear and Clock should be visible. For information on how to use E-TUBE PROJECT on your PC, refer to the users manual for E-TUBE PROJECT. You can still break the pack apart and use the 18650 cells in other projects or sell them on eBay. I haven't dismantled the battery because I still hope that a Shimano dealer could reset it. If it still does not charge, contact the place of purchase. Handlebars must be free to move left and right without binding the wires. Your Shimano STEPS system now has the latest Firmware, ensuring the best performance possible. If the charger or adapter is broken, do not use it until it has been repaired by service agent. Required fields are marked *. Do not deform, modify, disassemble, or apply solder directly to the battery. Its that simple! Now i have 2 options: buy a new battery or find some Shimano service but i have no ideea if Shimano fixes a battery without warranty. Balances often have a limited capacity for rebalancing and will brick a pack that is unbalanced too far. by Montague Bikes | Feb 5, 2021 | Maintenance, Tutorial | 22 comments. Then all you need to do is connect the charging cable to your power outlet. New shared architecture Drivetrain components from Shimano. Do not place this product in freshwater or seawater, etc., and do not allow the terminals to get wet. Page 18: Charger Led Lamp It only takes a minute to sign up. The controls are pedal assist up/down, power, and headlight. Magnificent service from both! and will a new battery work (plug'n'play)?". The necessary linkage device is the Shimano SM-PCE02. SHIMANO BIKE-US This may cause a charge error or fire due to heating. Special battery This product can only charge a SHIMANO lithium-ion battery. Doing so may cause bursting or ignition. I looked at the Shimano protocol and they put a challenge response between the bike and the battery in order to prevent replacing the cell. It may not display this or other websites correctly. In addition, cleaning the chain and QUICK-LINK with a neutral detergent and lubricating them can be an effective way of extending the life of the chain and QUICK-LINK. Is there a small internal battery in the computer? But before you get to that conclusion, Id measure the individual cell voltages and make sure they are all within 0.1 volts of each other and that none are anomalously low. This is the new Focus Jam2 and Sam2. To charge an internal battery whilst it is still on the bike, open the socket cap on the frame and insert the charging plug. Why are physically impossible and logically impossible concepts considered separate in terms of probability? Light - Toggle the bike's front light being On or Off. Recovering from a blunder I made while emailing a professor. The dealers manual for professional bicycle mechanics is available from our website(. BC. When the battery is completely drained, the derailleurs are fixed at the last gear position. Second check, swap out the battery cable for a different one and test again. EC-E6000-2, SHIMANO STEPS - Battery Charger - Plug Type A for USA, Canada. If you are using a USB hub, reconnect the charging cable to the AC adapter directly. SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. , We're excited to announce that we are now a Serial 1 electric bike dealer! I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. I can imagine that they will say "it's not repairable" so to buy another one new for 500eur. I've bought a new battery and it works without problems. Is there a three button version of this switch (or similar) that lets me change screens on the E8000 display? Do not get the charging cable wet and do not touch or hold it while it is wet or with wet hands. If this is not observed, fire or bursting may occur. Tap the plus sign in the center of the screen to begin connecting your bike. Store this product or the bicycle with this product installed in a cool indoor location away from direct sunlight and rain (estimate: 10 to 20C). Finally if you want to repair the pack, you may find a new / used pack controller part on eBay or you might be able to scavenge off an older pack. Find many great new & used options and get the best deals for New SHIMANO Steps E-Bicycle Satellite Charging Port EW-CP100 - IEWCP100 (200mm) I had another ideea that it sensed a spike in the current when I put the cc CV charger(the charger output caps had to charge themself) and something went wrong. Pedelecs like the M-E1 provide a boost to your pedaling input with an electric motor. The smarter pack controllers do a form of coulomb counting and will see anomalous or unexpected pack voltages as a risk and premptively brick. Cycle computer connection To connect, the cycle computer needs to be in connection mode. For information on how to put the cycle computer into connection mode, refer to the manual for your cycle computer. The lights on the battery do stay on when the system is on. We have to wait for another winter before we can be sure. Grand Haven, MI 49417, Why We're Excited About The Serial 1 (Powered by Harley Davidson) E-Bikes, Why Magnum's New Nomad E-Bike Is Great For Any Outdoor Lover. . Unit B Luckily, any errors in charging the battery will be shown by a blinking LED light. (B) Maintenance alert:Indicates that maintenance is required. User Manual HIMO Battery Charger User Manual Type: DPLC084V42 Features This product is a smart charger. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. If it was a bike shop, I would recommend taking it back there for troubleshooting. * You can check the latest functions by using E-TUBE PROJECT to update the software. I am pleased as I have ridden it loads since getting it. Depending on the specifications of the AC adapter, recharging via the AC adapter may require as much time (about 3 hours) as recharging via PC. The permanent software that runs on electronic devices is known as Firmware. For example, the power from the motor is carried through a Shimano-approved chain that is specifically designed for increased assistance provided by electric bikes. Whichever option you chose, its never more than a few simple steps! I got the new E8020-charger finally (5th replacement) and new batteries from Shimano by warranty, and the new E8020 seem to work perfectly in colder temps, too. Each main menu item is explained below. After tapping Update for the selected units (or Update All), the app may ask you to agree to Terms of Service for the new firmware version. When I got home to charge it (about half hour after, so it cooled down). If the battery has become completely empty, charge it as soon as possible. The battery will gradually lose its capacity to charging after repeated use. Foreclosure, Estate or in need of repair. Same I replaced the charger and all has been well since. Battery charger: Shimano EC-E6002: Battery charge time: 0-100% in 10.2 hours 0-80% in 7.5 hours: Cycling computer: SC-E5003 (located on handlebar) Do not apply excessive tension to the charging cable. CITY & TREKKING E-BIKE E6100 The battery level may be too low to perform operations. document.getElementById("copyright_year").innerHTML = new Date().getFullYear(); As everyone well knows at this point, Ukraine is struggling with a huge humanitarian and refugee Blinking red five times: 25% 0% charge left. Other trademarks and trade names are those of their respective owners. The throttle lever and controls. Site design / logo 2023 Stack Exchange Inc; user contributions licensed under CC BY-SA. This may cause a PC failure depending on its specifications. Connect the charging cable to your power outlet and let charging commence! Does anyone knows if Shimano is comming out with a successor of their current display? Connect the charging plug to your power outlet (dont forget to switch the socket on if needs be!) If it thunders while charging with an AC adapter with a USB port, do not touch the device, bicycle, or the AC adapter. Since the problem is the controller not responding (the battery management system is described as "bricked") not that it simply won't charge - it won't discharge either, or even report its state - so the problem is unlikely to be the charger contacts. We'll never share your email with anyone. Our experience has been the same. Hey my intense tazer expert 2021 has just ticked over 500 km and a wrench icon has come on the display screen, Any idea what this indicates the bike seems to be riding fine? Help diagnose Jetson bolt charging failure, 2014/15 Easy Motion Evo City Error Code 12. On the M-E1, this will include the Battery, Drive unit, Cyclecomputer, and Switch. Does the odometer go back to zero once you have clocked up 10,000km? If the ambient temperature is low, the batterys usable time will be shorter. It's an expensive mistake, but i'd just contact shimano (or a distributor for them) and find out what needs to be replaced. Is there any noticeable damage to the electric wires? Clock - Set the internal clock. Lift the rubber cap to reveal the charging socket and insert the charging plug. Stop charging, and wait a while before starting to charge again. Shimano Steps EC-E6002 Electric Bike Battery Charger - Black (BRAND NEW) $174.99 or Best Offer 5 watching Shimano Di2 SM-BTR1 battery $29.95 Free shipping or Best Offer Shimano EW-SD50 Di2 E-Tube Wire 300mm for Dura-Ace Ultegra NEW W/O PACKAGE (2) $24.79 SPONSORED Shimano STEPS E8000 Cycle Computer - 35mm Band Clamp $153.43 $24.35 shipping this week I tested a new Canyon spectral on with the EP8 motor. I think this question would be better asked on, It's quite possible its the battery itself that is reporting some sort of error/sabotage state and the management software is taking the appropriate action. Clean the chain and QUICK-LINK with an appropriate chain cleaner regularly. Paris-Roubaix). Do not throw or subject this product to strong shocks. Such substances may damage the surfaces. If any of them are missing, there may be a problem with the connection. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. Do you have a linkage device to connect the system to a computer? Electric bikes are designed specifically for Shimano STEPS. Shimano STEPS EC-E6002 Cycle Battery Charger without Power Cable - Black 54.73 New 40.00 Used Satellite Charging Port Shimano Ew-cp100 200mm Cable Length (1) 52.99 New Shimano Charge Port Steps Ew-cp100 for Integrated Battery 550mm Cable 52.80 New Shimano Steps BT-E8010 36V External Frame Battery - Black (1) 492.67 New 248.00 Used Bring charger and battery indoors for a few hours and the problem went away. If the problem is not resolved, contact the place of purchase. Charging stops if E-TUBE PROJECT is connected while charging. * If the LED blinks red, refer to Troubleshooting. 4. During the update, you will see a progress bar and percentage for each unit. The battery may take approximately1.5 hoursto fully charge, and the orange charging indictor light will turn off. It's just a transformer/PSU with a USB on the end. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. Does Counterspell prevent from any further spells being cast on a given turn? Between thinking about pedal assistance and throttle systems, hub and mid-drive motors, and the restit can be pretty confusing. Extending the cable may disrupt charging. is this compatible with the BTR2 battery? You can download the mobile app or Windows version of E-Tube Project from the Shimano website here. Do not connect the battery charger to PC when it is on standby. However, its possible that your bikes manufacturer pre-programmed that for a recommended tune-up at 500km, so it doesnt necessarily mean there is a problem. If youve recently taken to two wheels, either digging your old bike out of the shed or buying a new bike or ebike, youll want to make sure that it stays in tip-top condition. Add BT-E6010 . This may cause the product to not operate correctly, and you may suddenly fall and be seriously injured. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Voltmeter can test an ebike battery or charger voltage. What youre describing sounds like riding the bike with assist off but if there was an issue with the head unit communicating with the motor, the bike should provide some feedback like the maintenance icon or the head unit might reset when communication cuts out. Manufacturers craft the bike around the system, not the other way around. On the default view, this changes the Boost mode, allowing you to cycle through OFF, ECO, NORM (Normal), and HIGH. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. When I turn on the lights, do I have to exit Settings or something else to get the modes to engage again? The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer.