Safety begins with the design of our ships. Since arrival and departure times are subject to last minute changes by the airlines, we recommend that you call your airline(s) 24 hours before your initial flight departure (72 hours for international flights) to verify all of the flight numbers, and departure and arrival times shown on your ticket. No, the cash deposit is the same as the credit card deposit. But, if you can, consider someone like me/us, who did not have the finances. All staterooms are equipped with hair dryers. WebHolland America Featured Promotion Get This Deal Avoya Advantage Exclusive Up to $500 Free Onboard Credit, Free Upgrades, Save up to 30%, Free Beverage Package, up to $600 Free Shore Excursion Credit PLUS More! But if you purchase something in advance of your cruise, it will be paid for at the time of booking. Applies to all guests 18 years of age and over. Due to the limited number of lift-equipped vehicles in foreign locations, guests may incur additional costs for transportation related to packages. For Non-U.S./Non-Canadian Citizens:For Non-U.S./Non-Canadian Citizens: You must have and carry a passport valid for six months beyond the duration of your travel. Passport (recommended travel document) (valid for travel by air, land and sea), Passport Card (valid for land and sea border crossings only), State Issued Enhanced Drivers License (EDL) (valid for land and sea border crossings only, not valid on Yukon Cruisetours due to air travel included in the Journey), Other documents approved by the Department of Homeland Security, U.S. and Canadian residents: 866 935 8472, Switzerland residents: 41 (0) 22 884 18 70. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. To purchase transfers, please have your travel advisor call Holland America Line at 1-877-724-5425. No additional deposits will be due until final payment. Appointments may be made in advance on our web site athollandamerica.comor once on board. The numbers are for emergency use only; please do not call unless you are experiencing an emergency of a critical nature. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. When a ship is unable to dock, guests are taken ashore on smaller boats called tenders. MissJammin, November 23, 2016 in Holland America Line. Safety: For 140 years, the safety and security of our guests has been our highest priority. Registering Your Valuables: We strongly recommend that you register your valuables with Customs before leaving home. Plastic water bottles are not allowed. By Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. We welcome you to learn more about our commitment to protecting the environment by reviewing our sustainability report at www.hollandamerica.com. Offer excludes Specialty Dining Events in Pinnacle Grill such as Sel de Mer, A Taste of De Librije and Cellar Master Dinner. of your seating request will be listed on your Cruise Contract. Limitations apply. We will acceptU.S. travelers checks. Having said that, remember that rules do change by ship and also some ships are stricter than others. Mariner Society loyalty members can enjoy an additional early booking bonus of up to $400 Onboard Credit per stateroom when you book within 90 days of a new season launch. These requirements are established by the countries you are visiting and not by Holland America Line. Onboard credit amount is based on length of cruise and stateroom category booked. I know because I checked. Please help us reduce water use. Rest assured that your passport will be fully secured by our staff. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. We're sorry, this promotion has ended. What have people been experiencing lately using OBC towards gratuities? Assistance is only available once embarkation has begun, typically not before 11:30 a.m. For disembarkation procedures, please contact Guest Services once on board to advise them of your need for assistance. Led by a team of world-class celebrity chefs, go on a culinary journey on any of our ships. Children ages 3 - 6 years old have a sign in and out policy. You may also find more information on our tours and shore excursion programs on hollandamerica.com. If you enjoy indulging in onboard massages, pedicures, and facials, then youll love our Greenhouse Spa & Salon. Nurture your well-being with some well-deserved pampering at sea. To accomplish these initiatives, we use low-flow systems for toilets and showers in the staterooms, which conserves the amount of water used on board and therefore the quantity of wastewater treated and discharged. To add a package, call 1-800-335-4685 or 1-916-843-4685 (A free call from AT&T wireless phone, including while onboard the ship). Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. A year or so ago we had a promotion OBC that was supposed to be good only for shore excursions, but in the end they applied it to our account and some of it ended up being credited to other things. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. (Required for kids and tweens ages 3 12). Guests can also enjoy fresh pastries and their favorite espresso drink provided by Torrefazione Italia. Cooking facilities onboard are not considered kosher. View Details. A password will be selected by the parent/guardian of the child. The only exception is cash for gambling. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. All Holland America Line ships offer a variety of wonderful merchandise from around the world. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. Onboard credit is a popular booking bonus, offered during a cruise sale instead of (or in conjunction with) price drops, reduced deposits and other free perks. You will need to provide health certificate documentation for the animal in your ports of call. Keep medication close at hand in your purse or in a carry-on bag In the event of unexpected travel delays and emergencies, please bring additional prescription medication for at least 2 weeks beyond the length of your travel itinerary along with a list of the prescription names, dosage amounts and times taken for all medications, because it may not be available on board or in the ports of call. I've had up to $1000 hold put on my cc for car rental. After an absence of seven days or more, Canadian citizens may bring back to Canada up to CAD750 worth of duty-free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. The same gracious service and sophisticated exquisite dining experience is featured, as it is in pre-set dining. Therefore I will have to have a hold put on my card for $420X6. WebOn Alaska cruises roundtrip from Seattle, guests receive a $100 onboard credit per person to put toward shore excursions. This will help prevent delays in obtaining pre U.S. port and ending it in a different U.S. port. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Disembarkation is usually completed within two to four hours after the ships arrival. Book on board and you can reserve your next cruise at a reduced deposit of only US$100, US$300 or US$1,000 per person and receive a shipboard credit of up to US$500.00 per person. I have $550 onboard credit from different sources for a 14 day cruise. In order to make returning home as smooth and easy as possible, please take note of the following tips. 2. If you choose to use U.S. dollars, Holland America Line recommends that you carry smaller denominations such as ones, fives, tens and twenties. An additionalUS$1,000 worth of articles may be brought in and taxed at a reduced flat duty rate. All professional services are available from 8:00am until 10:00pm. Packages such as Renewal of Vows, Happy Anniversary, Romantic Voyage and Just for Us include a variety of services and mementos to commemorate your special occasion. Guests returning to the United States can also check the official website of U.S. Customs at cbp.gov/. See Cruise Deals for active promotions. In my experience, on numerous HAL ships, the information as to where any OBC originated, is not commonly available on the ship. Weve always spent it before but this time would prefer helping our kids out as theyre on a tighter budget. Download the app before your cruise, log in, and immediately start using Navigator. Yellow Fever: Many Yellow Fever immunization requirements are based on traveling from one infected or endemic country to another. Please Note: This online procedure must be completed prior to your sail date. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. How about a wine package or two? LauraS Whether its $100, $200, $300 or more, Onboard Credit can make a sweet vacation even sweeter. Additional communication instructions can be found on board the ship in your stateroom information directory. Further information will be provided on board. free merchandise, which may include a maximum of 40 ounces of liquor or wine and 200 cigarettes. For detailed, up-to-date information on accessibility issues involving tours, we strongly recommend contacting our Shore Excursions Department prior to embarkation at 1-888-425-9376 (locally at1-206-626-7320) or visiting the Shore Excursions Office on board. The choices are endless. Just to confirm-- we can use OBC for the daily service charge? Bring your travel and health insurance information and have it handy at all times. Means no new earrings for my DW. Previously with RCCL and with Carnival I have never run into this. Low Price Guarantee: If a guest books a HAL cruise with the Early Booking Bonus Offer (the original booking) and such guest finds a cheaper price for an identical booking within the duration of the Early Booking Bonus Offer (the Comparison Fare), the difference may be compensated in the form of an onboard credit, stateroom upgrade or other method. Birth certificates can be an original or certified copy. On Dressy Nightswe take it up a notch and recommend slacks, skirts, dresses, blouses, collared shirts and jackets. Any charge against your shipboard account except casino money will go against OBC, non-refundable first. So, of course unless some special additional, non-standard verification is requested, any OBC can be used to offset the HSC. the vessel leaves. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. No internet purchase required to download or use on board. It is not that unusual to be given incorrect information by HAL customer service reps. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. For our family of three alone, the hold would have been more than $1200 (maybe more than $1400; can't remember right now). Friends may easily arrange to send a bon voyage gift directly to your stateroom, or you may throw a party of your own for fellow guests. Countries participating in the VWP are: Andorra, Austria, Australia, Belgium, Brunei, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Japan, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, New Zealand, Norway, Portugal, SanMarino, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Taiwan and the United Kingdom. Capacity is limited for many activities, so book early using your Onboard Credit. Our activities to protect the environment have not gone unnoticed. Thefollowing companies have been approved for all oxygen and/or oxygen equipment being delivered to a Holland America Line ship: Phone: 1-800-513-4515 (locally at 1-954-585-0575), Email: info@specialneedsatsea.com Website: specialneedsatsea.com, Phone: 1-877-478-7827 (locally at 1-780-986-6404)), Email: reservations@scootaround.com Website: http://www.scootaround.com. ahead and pack some anti-diarrheal medication with your other medications. The daily Crew Appreciation charge is $16.00 per guest per day for non-suite stateroom guests and $17.50 per guest per day for suite guests. WebMake travel your tradition during Holland America's 150th year of cruising! The Elite Beverage Package includes wine, beer, spirits, cocktails, non-alcoholic beverages, sodas, bottled water (sparkling or still, 400ml or less) and coffee. Please Note: For security reasons, baggage without tags or owner identification may not be loaded on the ship. Make the Most of Onboard Credit. Complimentary champagne will be served at the auctions. Our friendly international staff will teach you how to play, entertain you in a tournament or patiently wait while you decide whether to hold or fold. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Holland America Line cannot guarantee that all members of your party will be allowed to disembark with only a WHTI-compliant document or birth certificate. Embarkation/Disembarkation Wheelchair Assistance: Guests requiring assistance with embarkation and disembarkation procedures on board do not need to request this assistance in advance; however, due to high demand in some ports, there can be a wait for assistance. electronic equipment, hearing aids, electric wheelchairs, scooters, binoculars, film, videotape, computer disks, audio disks, tapes or CDs should not be placed in the baggage you placed outside your stateroom. We have an OBC from Costco Travel Canada and the shareholder benefit. Conserving water results in less energy spent making water, thus saving fuel. Cruise lines are no different. For questions about how long the hold remains in effect or how your available credit is affected, please contact your card issuer. You may choose to participate in as many (or as few) activities as you wish. It's not a deposit, but they do hold the funds on your card. :oYou're right. Representatives are available 24 hours a day, 7 days a week and 365 days a year. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) The Crew Appreciation is a daily amount for each guest that will be automatically added to your onboard account for your convenience, to recognize the efforts of a wide variety of crewmembers who contribute to the experiences of all our guests. Please note that our staff and crew are not permitted to handle your oxygen and/ or oxygen equipment during the embarkation and disembarkation process, thus you must be able to handle your supplies if you bring your own. Advise your airline at the earliest opportunity that you are a cruise guest destined for a sailing that day. Guests who have not completed the required check-in prior to departure time are subject to denied boarding. party to be disembarked in a non-U.S. port. We always use our Holland OBC first, then if we have any left, it gets refunded to our Credit Card on file. Other restrictions and exclusions may apply. Travel by Air: Passports are required for all international air travel to and from the United States, regardless of age or citizenship. Let the vacation begin the moment you arrive in a new country. Boarding may be denied or fines levied against those guests arriving at the pier without the proper documentation, and those guests will not be eligible for a refund. Great post Roz! ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. There is no charge to your credit card. The amount of the Crew Appreciation will be based on stateroom category, as set out below: We pride ourselves on excellent guest satisfaction and our onboard team is available to immediately address any concerns you may have about your cruise. All other questions and concerns regarding air arrangements should be directed to your travel advisor. In your stateroom you will find laundry bags and price lists conveniently located in your closet. During our regular business hours, please call: 1-800-426-0327. purchased prior to or during your cruise. holland america scedule from rotterdam to the usa. january 1 2023 sydney australia to shanghai china, dirty nastyffm, how much does it cost to take a holland america shutltle from, how much does it cost to take a holland america shuttle from fort lauderdale airport to ship, santiago, chile to buenos aires cruise in, food menu for the main dining room on a caribbean cruise. You do not need to include any suffixes on your airline ticket. I have a $25 OBC per pax. What can I use it for beside food? Souvenirs can? Tips? We just had a not great OBC experience on the Koningsdam It actually was great, buit we were given a lot of bad and conflicting information by Gues Appointments are strongly suggested, particularly for Dressy Nights. We have some from HAL; some from TA and also our CCL stocks. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. Each recommended merchant was selected on the basis of price, selection, reputation, quality, service and a commitment to shopping satisfaction. We ask that you refrain from pouring or discarding anything overboard, and that you dispose of solid waste in the appropriate containers indicated on board. To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. There is no kosher kitchenon board, nor do we have kosher dishes, utensils, pots or pans on the ship. Guests needing continuous or intermittent oxygen for chronic conditions must make their own arrangements prior to travel. I don't have a problem with a hold for prepaid tips. She did not know until I - the worry wort of the family - spent countless hours up late at night researching (much like tonight ;) ) and reading the HAL website. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. Baggage Insurance: Although we try to handle your bags carefully while they are in our possession, please be aware that Holland America Line cannot guarantee there will be no loss of, or damage to, your baggage or belongings. Porthole Cruise Magazines annual Readers Choice Awards: Guest Invitation to Environmental Excellence. With this in mind, the following emergency phone numbers are available for your use: 1-800-628-4771. Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent Please keep this available for check-in. I'm sure there is more but that's what I can think of off the top of my head. Must Book By Mon, Feb Select Alaska Roundtrip Seattle cruises and cruisetours booked October 14, 2022, through November 15, 2022, will receive an additional US$100 Onboard Credit per person (US$200 per stateroom). Both casual and dressy attire will be essential during your cruise. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. While every effort is made to assist guests, we are unable to provide crew members who can spend all or most of their time working witha single guest in order to address ongoing special needs. Also, full laundry and valet services are available on all of our ships. Reservations may be made on board by contacting the restaurant manager. Please carefully verify the existing identification requirements for your particular travel situation, including all destinations. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Unsure of your next cruise? Your booking will be credited to, and finalized by, your preferred travel advisor. I can see asking for a hold for the $70X6 passengers to cover the tips, but they are asking for $60 a day, per passenger. For 21+ day voyages (excluding Grand Scooters left in these areas could restrict people needing to travel through these areas in an emergency, particularly other guests using mobility aids, since they would have no wayof getting by a scooter left in a hallway. All guests should keep themselves advised of changes in government requirements. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. In Seattle. So far we have never seen any missing OBCs. appreciate the info. In our case, we always take the refund in cash to avoid losses due to currency conversion. So we spent all the OBC but $18, and they just refunded the $18. So you really can't count on any info you get! book by feb. 28 and get a bonus of $400 onboard credit, can you bring guests to the neptune lounge, silver medallion for guests sailing with us for a total of 300 days, gold medallion for guests achieving 500 days, and our high, what are the disembarking procedures at the end of the cruise. PERSONAL TRAVEL IDENTIFICATION REQUIREMENTS. Preparing for your Holland America Line cruise is now easier, faster and more convenient than ever. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, C858B0A9-6769-424D-B129-59363EDAC023.jpeg, B5073042-BF8A-4EEC-BD19-0938D8732763.jpeg. Explore cruises to Australia, New Zealand, Asia, Panama Canal, Hawaii, Mexico, Pacific Coast and South America. In the event of unexpected travel delays and emergencies, pack enough prescriptionmedication for at least 2 weeks beyond the length of your travel itinerary. Its funny you say this-we are going on a Celebrity cruise in March in a Sky suite with all 4 perks included. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued.