We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass, Connect with Safelite AutoGlass via Facebook at, Like, share & subscribe to Safelite AutoGlass on YouTube at, See Safelite AutoGlass's portfolio on LinkedIn at. DO NOT CALL SAFELITE! Desired outcome: This complaint was posted by a verified customer. Do what safelite should have done properly the first time. They said absolutely NOTHING about this or I would have kept the functional windshield with a chip in it and still would have had transportation! They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! (714) 573-0317, 3190 Shelby Street, Bldg C. We find this behavior for anyone in a customer service position completely inappropriate. I was given a quote (via email) of $75. It is mandatory to procure user consent prior to running these cookies on your website. I needed to have my windshield replaced and that the quote I had from Safelite in my email was not valid. Although we have now taken away our child's smart devices for using inappropriate sites, Our disgusts still remain. We continue to solidify resources and strengthen medical networks, providing quality and patient-centered healthcare to the community. Safelite arrived shortly after noon. I do not know who to speak to anymore regarding Back window to our F150 20-16 ford truck. Get Directions Safelite AutoGlass Headquarters 7400 Safelite Way Columbus OH 43235 (888) 843-2798 Claim this business (888) 843-2798 Website More Directions Advertisement Get your auto glass damage fixed with the safety of contact free services and the expertise you expect from Safelite AutoGlass. Safelite Location: I had an appointment scheduled January 14,2023 at The Humble location for 8am, upon arrival, I was told my glass replacement was damaged and needed to reschedule my appointment , replacement glass would be ordered. But opting out of some of these cookies may have an effect on your browsing experience. Please complete the following information request and a member of our team will contact you within one business day. Allied Pacific HealthCare City. I want my moulding pieces replaced. Chandler (909) 890-9693, 5095 Murphy Canyon Road, Suite 330 I honestly cannot believe how unprofessional and incompetent this company is. (323) 260-4703, 2141 W. Orangewood Avenue Make another appointment, take day off from work and got to the Mt Kisco safelite to get the windshield replaced. My husband scheduled a mobile service to replace a Windshield and the mobile appt was scheduled for 01/03/23 between 0800 and 1700. I have not gotten a return call from the manager from the initial visit. Follow the links below to find all the information you are interested in. When he asked for my name I asked why and he said it was for his manager. I was given a quote (via email) of $75. Nov. 18, 2022 Invoice #[protected] Back Glass was not installed properly. *Required Information . Initial Safelite AutoGlass complaints should be directed to their team directly. 1-800-638-8958. Fix my truck to the condition it was in before you destroyed it! Safelite technician made a mistake and company won't pay for damages. Claim it and get a lot of features. 204 or find a phone number, visit our store locator page. Thank you for your continued support. Member Service Center. Terms of Use / Your privacy choices / Site Map /
Recently, a crack appeared at the center of my windshield and it has spidered to the span the entire length horizontally. Replacing the windshield on my ford transit 350. 1,415 Jobs. Company Directory 1.800.328.2189. It has been almost a year now. Share your photos and videos with others to prove the truth of your words. See if Safelite AutoGlass is hiring near you. ComplaintsBoard.com is a leading complaint resolution website on the Internet. This review was chosen algorithmically as the most valued customer feedback. We're sorry, but due to COVID-19, some shops are temporarily closed. We continue to solidify resources and strengthen medical networks, providing . But the worst part was that the installer and the women at the front desk must of been frustrated because he began dropping f bombs in the waiting room which is so unprofessional and rude. Contact Us: . from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. Check out our FAQs or complete the form below to send us a message. Safelite AutoGlass reviews first appeared on Complaints Board on Jun 3, 2008. LOS ANGELES | CORPORATE office. Microsoft no longer supports Internet Explorer, which may impact your browser security and experience. Safelite AutoGlass has resolved 29 complaints. Claim it and get a lot of features. Our average speed holds steady even in dramatic volume surges. Get Contact Info for All Departments Safelite AutoGlass Org Chart Seniority Role HR (140) Julie Morey Vice President Talent 6 6 Vp (5) VP View Vp Regional Office: LA TRI-COUNTY AC/RES: Address: 1000 CORPORATE CNTR DR. ST 500: MONTEREY PARK, CA 91754: Phone: (323) 980-4934 My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Safelite Auto Glass Corporation is one of the nations leading providers of auto glass repair and replacement services. Safelite AutoGlass Headquarters and Locations - Learn more about Safelite AutoGlass's locations by map by and/or jobs. The data presented on this page does not represent the view of Safelite AutoGlass and its employees or that of Zippia. Vorys, Sater, Seymour and Pease Locations, Work at Public Service Company of Oklahoma, Vorys, Sater, Seymour and Pease Employment, Regional Vice President Safelite AutoGlass Jobs, Warehouse Supervisor Safelite AutoGlass Jobs, Delivery Driver/Warehouse Safelite AutoGlass Jobs, Repair Technician Safelite AutoGlass Jobs, Inventory Specialist Safelite AutoGlass Jobs, Human Resources Business Partner Safelite AutoGlass Jobs, Executive Assistant Safelite AutoGlass Jobs, Senior Finance Analyst Safelite AutoGlass Jobs, Service Specialist Safelite AutoGlass Jobs, Warehouse Associate Safelite AutoGlass Jobs, Assistant Store Manager Safelite AutoGlass Jobs, Customer Support Specialist Safelite AutoGlass Jobs, Repair Specialist Safelite AutoGlass Jobs, Service Technician Safelite AutoGlass Jobs. Why set a mobile appointment if have to bring to a shop. It has been leaking, and possibly by design, Safelite gives you, ( The customer ) , little to no way to contact unless scheduling a new appointment. When i arrived they informed me they ordered the wrong glass and i would have to reschedule- lost day of work but i figured after they inspected the window they'd get it right the next time. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? In the process the windshield broke and damaged my hood. If you do not wish to enable cookies, do not click on this message. Alhambra, CA 91801 San Diego, CA 92123 If you have questions or any concerns regarding the service you have received from us, please call us at 1.866.336.2077. Safelite AutoGlass may also be known as or be related to Safelite, Safelite AutoGlass, Safelite Autoglass, Safelite Glass Corp, Safelite Group Inc, Safelite Group Inc. and Safelite Group, Inc. Safelite AutoGlass headquarters is in Columbus, OH. Safelite Group was founded in United States. This complaint was posted by a verified customer. from the company's website: Your windshield can be repaired if: The chip or crack is 6 inches or smaller, You have three chips or less, The damage is not in front of a camera or sensor. The Safelite AutoGlass management team includes Renee Cacchillo (President and CEO), John Stacy (Executive Vice President, Chief Supply Chain Officer), and Julie Morey (Vice President Talent) . On the date of the appointment, technician calls and tells me they wont do a remote service as it might take too long. I replaced my windshield on my 2010 Toyota Yaris one year ago exactly. I called to complain and the answer I got was yes, it MIGHT take longer and MIGHT need two people do to age of vehicle. Ontario, CA 91764 Concerned customer. Payment Address: UFG Insurance P.O. While we have made attempts to ensure that the information displayed are correct, Zippia is not responsible for any errors or omissions or for the results obtained from the use of this information. Download Export to Salesforce . Phone: [protected] The data on this page is also based on data sources collected from public and open data sources on the Internet and other locations, as well as proprietary data we licensed from other companies. They should fix their website so that if this is a shop only vehicle it immediately says that and stop trying to scam the public! As for the mud and dirt I will clean the tech's mess. They schedule my replacement for the following Monday at my house, because its my only transportation and I told them this on Friday during inspection. They accepted my payment and set appointment for install. Since joining Safelite in 2010, Brett Wanner has been a significant contributor in numerous client-centered roles, starting as a Client Specialist and rising quickly to National Account Coordinator, Account Manager, National Account Manager, and Strategic Account Manager before his promotion in 2022 as AVP, National Accounts. How can we help you today? Corporate Office and Headquarter Office address: 7400 Safelite Way Columbus, OH 43235 United States. This website uses analytics and performance cookies to track unique visitors and site traffic. They show up Monday to replace it, bust my old one out, find surface rust and said they would NOT replace until the rust got fixed. Safelite was supposed to replace the windshield. For Safelite to come and fix the problem. 1668 S. Garfield Avenue, Founded in 1947. The safelite representative that we are referring to is Danielle Liskowitz from the Oconomowoc/waukesha WISCONSIN area safelite. When you need to contact us for auto glass service or getting a quote, we can help you get a quick answer. . Seattle Website Design by Jordan Crown Design. Tech did not vacuum all glass from interior, Desired outcome: The tech said that someone would contact me to take care of the problem. Reimburse for headliner and labor, technician came to my house, broke 2 pieces of rubber trim-One on each side of windshield-NEVER MENTIONED THAT HE BROKE THEM. This website uses cookies to improve your experience while you navigate through the website. Is this your business? Columbus, OH 43235 Damage to moulding on both sides of my windshield and mud and dirt left in my floor. Contact Us. (How lame is this guy) I work for a Top 10 Company in US and we have always used Safelite. I requested to speak to the manager, was told he was in a meeting. I had one crack less than six inches. Guess what, wrong glass again. This category only includes cookies that ensures basic functionalities and security features of the website. Monterey Park, CA 91754. I had a tiny chip repaired at a safelite store in Greeley co on my 6 day old brand new truck and they parked my truck outside with the windows down parked one tire on a curb and cracked my windshield then told me it would be 500$ to replace it I did not argue with them about it because I was already mad seeing my truck outside with the windows down parked on a curb left unattended. Now CLAIMING it was broken when he came. Emails found on company website julie.morey@safelite.com 99% sales 0 0 daniel.loyal@safelite.com 99% 0 0 We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Safelite AutoGlass. . The windshield cracked inside his van. Safelite AutoGlass Corporate Headquarters and Office Locations. Phone, email or write. Keep an eye on your email or texts. The entire Safelite Group organization is honored to share our success by helping make a difference in each community ultimately hoping to make the world a better place, too. 2231 Schrock Road, Columbus, OH 43229 The company is headquartered in Columbus, Ohio and serves customers throughout the United States. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. Facility Number: 198603137: Facility Capacity: 100 : Facility Type: RESIDENTIAL CARE ELDERLY : State Licensing Office Contact Information Contact this State License Office for additional information about this facility. In 2023, Safelite Group is currently focus on replacement services sector. These cookies will be stored in your browser only with your consent. Danielle would be the woman in the red top. Get Directions Desired outcome: Apparently she is on drugs, extasy, to be exact. Desired outcome: Was told the manager would call the warehouse and return my call. I carved time out of my workday, drove Share your photos and videos with others to prove the truth of your words. We dropped the car off at 7:30 this morning. Safelite Group is Automotive business from United States that founded in 1947 (76 years old in 2023), Safelite Group business is focusing on Replacement Services. We're here to help. Inappropriate customer service representative behavior found by our 12yo child. He showed me a chipped area with a small dent. We find this behavior for anyone in a customer service position completely inappropriate. . Is this your company? Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. My daughter called to make sure it would be done and of course it will be. Schedule service at one of our stores or have us come to you. Assigned to Linebaugh store in Tampa with an appointment on 10/27/2022 onsite at his apartment. Very disatisfied not a customer. Safelite AutoGlass has an average consumer rating of 2 stars from 204 reviews. Inappropriate customer service representative behavior found by our 12yo child. Desired outcome: Its not right that Id have to pay for this I was told my chip was easily fixed and it would be covered by insurance not I have a cracked windshield and my truck is full of sawdust, Desired outcome: 2nd Floor, Julio said his manager will call to reschedule. We are including one of the links which was found, apparently there are many. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I would like a apology and explanation on why I did not receive a call from the manager of that location. Trust me, it is beyond their capability. I wholeheartedly agree! Danielle would be the woman in the red top. Welcome - Safelite AutoGlass. They are issuing a fecund but they should come do the service at my location! You also have the option to opt-out of these cookies. Our leadership team brings not only expertise, but also commitment, dedication, and trust to our staff and to you our customers. Clearly the glass was of low grade quality for it to have cracked this quickly. Total fail by Safelite. Is this your business? This will surely increase the credibility of your complaint. This is said in some of the titles and you can see it on her face. I told him it wasn't there before and that I've been hand cleaning my windshield to avoid made an appt. Monterey Park, CA 91754 This will surely increase the credibility of your complaint. Safelite AutoGlass has 18 locations in the United States, with 1 corporate office and 17 retail locations. We promise to continue to provide the highest level of service to you at all times. I have an appointment at 2 PM today, 11/26/22 to change the broken front windshield. Address: 7400 Safelite Way Columbus, OH, 43235-5086 United States See other locations Phone: Website: www.safelite.com Employees (this site): Actual Employees (all sites): Actual Revenue: Modelled Year Started: Incorporated: ESG ranking: ESG industry average: What is D&B's ESG Ranking? These cookies do not store any personal information. This is wanton destruction of private property and leaving an elderly couple with no transportation! 1668 S. Garfield Ave, 2nd Fl, Alhambra, CA 91801. Travelers is committed to providing you with the highest level of service. We invite you to view the pages with related information. Rating 0.0 0 Be The First to Write a Review Edit Box 182000 Desired outcome: Total incompetence! They needed to examine it at the shop for proper fit and trim pieces, so I drove it to them on Friday afternoon for inspection. Corporate Office. My windshield couldnt be changed because Bryan, the assistant manager did not get the appropriate approvals to change my windshield. Safelite Solutions. Call (877) 419 3521 For all other questions: Text 800-800-2727 Postal addresses Safelite Group, Inc. Corporate Office: 7400 Safelite Way Columbus, OH 43235 Schrock Contact Center: 2231 Schrock Road Columbus, OH 43229 Chandler Contact Center: 2080 West Chandler Blvd. Columbus, OH 43235 Need help with something? (619) 683-2933, 300 Corporate Pointe, Suite 470 And clean the damn glass up out of the driveway that wasnt there before you vandalized me and my truck! Terms of Use / Your privacy choices / Site Map /
As an industry leader, Safelite Solutions provides comprehensive end-to-end claim management solutions for more than 200 insurance and fleet clients. https://www.safelite.com (844) 250-6606 Get Directions 7400 Safelite Way Columbus, OH 43235 People Also Viewed Fine Line Auto Body 13 Body Shops, Towing, Auto Glass Services Tint Works 2 Car Window Tinting, Car Stereo Installation, Auto Customization Columbus Car Audio & Accessories 52 Car Stereo Installation, Car Window Tinting, Tires fix your process so that you deliver the service your website states and train your personnel. Is this your business? Although we work a hybrid schedule, KOA is committed to taking extra measures to support you and your organization. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. The purpose of this site is supply you with their phone number and address as well as share your thoughts about Safelite Auto Glass. Scheduled an appointment online for my 1997 Ford truck. Sam unlocked our car using iPhone app Sir's, The latest review Chip repair was posted on Feb 27, 2023. As for the mud and dirt I will clean the tech's mess. Our insurance was contacted regarding ordering a ford manufactured back sliding window for the truck because the after market window is not recommended by shop. Notice at collection. In august of this year, I sustained damage to my windshield (Mercedes G 550 Wagon) requiring replacement from the Safelite dealer on Plank Road, Fredericksburg Virginia. My next appointment was scheduled January 21, 2023at 7 am, received a confirmation call, asked if the glass could be inspected before appointment in am, was put on hold, then told the glass was not ordered. I got one phone call 2 days later and the person said they would get back to me the next day but I have not heard from them since then.
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